HELP CENTRE

Shipping

Speed of delivery depends on where you are and the service you select. You can find a full breakdown of thid information on our shipping page.

Speed of delivery is affected by the service you choose and the carrier themselves. You can see estimated delivery times on our shipping page here

Please be advised that while we will do everything we can to ensure a speedy delivery of your order we cannot be held accountable for delays incurred with the shipping provider.

We ship worldwide!

All orders are shipped in a plain brown box with no outward details as to what is inside.

Payment

We accept all major payment providers including Visa, Amex, Mastercard, Apple Pay, Google Pay and Klarna.

About the Toys

All our toys are made from Platinum Cure Silicone. This is an extremely durable material, can be made super soft, is almost totally inert and is totally body safe. Looked after correctly Platinum Silicone will last you for years and years and without leaching any harmful chemicals, plus it feels great to use.

Our silicone is equivalent to 00 30 meaning it will feel really nice and squishy, the same as a Topped Toys, a Bad Dragon Soft or slightly softer than a Hankey's toy. For Naberus we use a 00 20 equivalent so he's super soft.

Unfortunately we can't determine what size will fit in your hole/holes but we can make it as easy as possible for you to make your decision.

All our toys are available to view in AR (Augmented Reality) which means you can place our toys in your space beside existing toys using your phone camera. Check out our AR guide here

We currently offer our toys in our Signature Colour, Inferno. We may expand our range of colours in the future as we grow!

Unfortunately due to the nature of the products we sell we cannot offer refunds or exchanges for any other reason than receiving a defective toy. You can read all about our Return Policy here.

All toy measurements are given as an indication of the true toy size. Actual toy measurements may vary by up to 15mm.

All of our toys are handmade and there subject to some amount of difference between them. We do not aim to sell perfect toys. While some of our toys maybe be flawless there will undoubtedly be small markings on some of them. This does not constitute a defect. Small cosmetic issues are a part of handmaking toys.

We pride ourselves on using the highest quality body safe platinum cure silicone so you don't need to worry about any harmful chemicals or toxins leaching from our toys.

Caring for your Toys

Silicone is a highly durable material but we do have some tips on how to look after your toy.

Keep your silicone toys away from other toys made from cheaper materials (Vinyl, PVC) as these can leach chemicals onto your silicone and have adverse reactions

Clean your toys after every use to avoid bacteria build up on the surface of your toy

Keep your toys away from sharp objects, once silicone is cut or sliced it is prone to tearing

Try to keep your silicone toys out from under any heavy weights as this can effect the shape of your toy over time

We recommended only using a high quality water based lube on our toys. For bigger toys especially we recommend Xlube which you can read more about here, but any high quality water based lube will work.

Silicone toys don't like silicone lube so we strongly advise keeping it away from this to make your toy last long into the future.